30 day RETURN AND EXCHANGE POLICY
We want you to be happy with your Ferro & Company purchase. If it's not quite right, no worries!
Here's the deal on our easy return or exchange policy:
Time Frame: You've got a generous 30 days to decide if your new buy is a keeper.
How to Return: Just email us at email@example.com, and we'll give you a Return Authorization (RA) Number.
Condition: Keep it in good shape and unworn for a smooth return experience.
No Returns for Worn Watches: Unfortunately, we can't do refunds for watches that have been worn.
Missing Pieces: If something is missing, we'll deduct a bit from the refund to cover it.
Pre-Orders: For pre-orders, the 30-day return window starts when your order reaches you. Keep in mind that pre-orders might take a bit longer to arrive.
Once we get your return, we'll check it to ensure it's in good condition. If everything looks good, we'll start the refund process.
This policy applies only to purchases from www.ferrowatches.com.
Do you have questions or just want to chat about watches?
We're here for you!